Corporate Trainings
2026 ELEVATE – CX LEADERSHIP SUMMIT
Organized By :
FAMILY LEGACY RESORT, LUSAKA
8:30 am - 4:30 pm
Event Description
- Why CX matters: Zambia stands at a growth crossroads where policy reform and digital transformation converge with customer experience to unlock private-sector growth, investor confidence and global competitiveness.
- The core promise: To equip business leaders and teams with a practical, scalable CX framework and provide a hands-on playbook to convert experience into measurable growth—customer trust, faster cycles, improved retention and stronger national brands.
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