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Our Client, The Joint Country Programme (JCP) for Zambia, is a consortium of three international faith-based Non-Governmental Organisations comprising of Norwegian Church Aid, Dan Church Aid and Christian Aid. JCP works closely with a range of faith-based and secular partners in Zambia within two overall strategic priorities Gender Justice and Economic Justice. To strengthen the operational support to its development and humanitarian programs, JCP has introduced a new position and is looking to recruit a Head of Operations at the Country Office.
Norwegian Church Aid is an equal opportunity employer and does not discriminate anyone on the basis of race, disability, sex, religion, among others. Females are especially encouraged to apply for these positions. Norwegian Church Aid now seeks to recruit suitably qualified and experienced personnel as advertised below
Station – Lusaka
Reporting lines: JCP Zambia Country Director
Duties and Responsibilities
- Overall responsibility for provision of effective and efficient operations of JCP Zambia (JCPZ) In the areas of Administration, Human Resources, Operations, Procurement & Logistics, and Safety & Security support in line with the NCA global policies and procedures and national legislation
- Play an active role in the development and management of the JCPZ through active participation in the Senior Management Team, ensuring that all plans are accompanied by appropriate systems planning to improve support services to the Program.
- Facilitate capacity building and skills training of all staff in the Operations Department and at times with all staff in JCPZ.
- Ensure that NCA global HR standards, procedures and policies are implemented, in line with the national legislation, adhered to and well-known by all staff.
- Support staff welfare and the promotion of NCA values and principles and the ACT Alliance Code of Conduct among all staff, promoting a value-based and ethically high-performing culture and behaviour.
- Guide and support the recruitment process of national staff.
- Co-ordinate all the administrative support functions to the Program including those in the field in line with NCA Operations Manual
- Ensure there are updated records of the properties/assets and resources, and effective asset management.
- Ensure proper management of the NCA Residence, Country Office, Field Offices and facilities.
- Oversee travel and transport to project areas for staff and visitors.
- Manage IT and the outsourced IT-services, including any field sites. Ensure that ICT procedures are implemented and respected.
- Monitor and support procurement processes ensuring they are in accordance with NCA and donor policies.
- Ensure that appropriate systems are in place to monitor, record and manage assets, both in Lusaka and in the field.
- Any other task assigned by the line manager or management
Qualifications and Core Competencies Required
- Masters’ Degree in Business Administration, Human Resources, or similar.
- A minimum of 10 years comprehensive work experience with a diversified range of operational and administrative issues
- Participated in Senior decision-making and management;
- Working with non-profits, in any of the development, humanitarian and human rights sectors;
- Proficient in Microsoft Office, content management systems, and social media platforms;
- At least 3 years’ experience in gender related work, and GBV in particular.
Method of Application