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Latest Jobs

Job Information Collections Account Manager Company Information
Contact Name The Recruiter
Contact Email
Since 03-06-2011
Job Information
Job Type Full-Time
Salary Range Per Month
Category Banking/Finance
Sub Category
Shift 08:00hrs to 17:00hrs
Experience Summary 2
Posted 18-09-2020
Minimum Education University
Degree Title • Bachelors’ Degree in Accounting or equ
Minimum Experience
Work Permit
Job Status
Job Status Receiving Applications
Start Publishing 18-09-2020
No of Jobs 3
Stop Publishing 26-09-2020
[Lusaka,Zambia ]

Our client is looking for enthusiastic and energetic Collections Account Managers (CAM) - 3 to join our ambitious Debt Collections team. You will be expected to strike a balance between maintaining trustful relationships and ensuring timely payments.

The Key responsibilities in this role are, but not limited to the following:

  • Ensure segmentation of debt book into contactable disputed and skip trace within 3 days after receipt of the debt book;
  • Draft demand letters and contact debtors;
  • Advise debtors on account to deposit into and emphasize that a clear narration be captured by the bank cashier as the debtor is making payment for easy tracking;
  • Agree on Payment Plan with contactable Debtors;
  • Monthly review all PTPs against the plan and produce a report;
  • Maintain and follow up all PTPs on Debt book assigned;
  • Expected to physically visit Debtors;
  • Send disputed and skip trace files to respective departments;
  • Keep a consolidated record of all files that have been transferred to other departments;
  • Send double skips to the Legal Team;
  • Consolidate monthly Client activity Report and spearhead Review meetings;
  • Constant engagement with Client over Debt book;
  • Business development; and
  • Update the FDM system for all transactions on a daily basis.


·         Bachelors’ Degree in Accounting or equivalent

·         Extensive experience in debt collection and management

·         Strong background in productivity software such as Excel and accounting packages

·         Must possess excellent communication and interpersonal skills and strong attention to detail.


Method of Application

If you closely fit the above requirements and are interested in the position, please send your CV to before 25th September 2020 clearly stating in the email subject line the position you are applying for or Visit our website 

Preferred Skills
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